Intelligent Automation in Healthcare

A non-profit healthcare company wanted to optimise business operations to meet the evolving needs of its employees, residents, and patients, while providing cutting edge research and treatment. Intelligent automation resulted in significant time savings realized immediately and an improved employee experience.

Case Study

Industry: Additional Industries

Presence: 1m+ patients

# of Employees: 65,000

Needed to increase its HR employee capacity to do more high-value work
Wanted to save time and provide additional services as well as drive lower costs
Must work across different platforms

Identified diverse landscape of tools applicable to HR technology professionals
Implemented changes shifting the way people think
Instilled a focus on automation to achieve goals

Within the first six months, 4,000 hours’ worth of work automated
Extending its use to additional processes has increased its time-savings to 40,000 employee hours
Extra services provided with the same amount of people

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